At Eversoul, we value your privacy and are committed to protecting your personal data. Under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), you have the right to request the deletion of your personal data. This is known as the "right to be forgotten."

HOW TO REQUEST YOUR DATA TO BE DELETED

If you would like to request the deletion of your personal data, please follow the instructions outlined below:

1. Identify Your Request: Clearly state that you are requesting the deletion of your personal data. Be as specific as possible about the information you wish to be deleted.

2. Submit Your Request:

   • Via Email: Send an email to support@eversoul.co with the subject line "Data Deletion Request."

   • Mail: You may also send a written request to:
     Eversoul, Inc.
     14 Stormy View Dr.
     Ithaca, NY 14850

3. Provide Necessary Information: In your request, please include the following information:

   • Your full name

   • Contact information (email address and/or phone number)

   • Any account information or identifiers associated with your data

4. Verification Process: To ensure the security of your data, we may need to verify your identity before processing your request. This may involve asking you to provide additional information or documentation.

5. Response Timeline: We will respond to your request within one month of receipt, as required by GDPR. If your request is complex or if we receive multiple requests, we may extend this period by an additional two months. In such cases, we will inform you of the delay and the reasons for it.

YOUR RIGHTS UNDER CCPA AND GDPR

As a user located in California or the European Union, you have the following rights: 

Under CCPA:

• Right to Know: You may request information about the personal information we collect about you, including the categories of information, sources, and purposes for collection.

• Right to Deletion: You can request that we delete your personal information, which we will honor unless an exception applies.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

• Right to Non-Discrimination: You have the right to not be discriminated against for exercising your rights under the CCPA.

Under GDPR:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request the deletion of your personal data, as outlined above.

• Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.

• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal data in certain situations.

CONTACT US

If you have any questions or concerns regarding your data privacy rights, please do not hesitate to contact us at support@eversoul.co. We take your privacy seriously and are here to assist you.

Thank you for trusting Eversoul with your personal information.

Effective: October 20, 2024
Last Updated: October 20, 2024